Billing Tool

Click on "Download PDF" to view the mobile billing tool.

Hover over the numbers below to understand each section of your bill.

1

Account Number: This is your customer account number. If submitting payment, please reference this on your check, money order, etc. This number will also be needed to register your account online.

2

Previous Balance: This is the amount due from the previous billing cycle.

3

Payment: Any payments made after the last invoice and before the current invoice. The service date is the date payment was received and posted.

4

Unpaid Balance: Time section informs you of your unpaid balance. Unpaid balances will be added to your current invoices and must be paid off immediately.

5

Billing Date: Time frame for this invoice’s billing cycle. This quarterly invoice reflects charges for the months of October, November and December 2017.

6

Price per Month: This is the monthly rate of service. Different services will appear as separate line items to reflect the price for that specific service.

7

Current Invoice Charges: Total charges for the services billed. The example shows a monthly rate of $45.90 for residential trash service. The full amount due for the months of October, November and December is $137.70.

8

Finance Charges: Balances that are not paid by the specified due date are subject to a late fee. Payments may be mailed in, or paid online.

9

Important Messages/Seasonal Updates: Important messages such as alerts for updated content and announcements will be printed in this section.

10

Total Amount Due: All money invoiced for this billing period, as well as any outstanding charges listed in the previous balance.

11

Return Address: Please send all payments to this address. For your convenience, the payment stub may be detached and mailed in the return envelope provided with your invoice.