American Disposal Services of Georgia » Customer Support

Holiday Schedule

Products &
Services
Our
Company
Community
Impact
- Charitable Giving
Help &
Support
Pay My BIll
My Account
Residential
Collection Calendar &
Waste Wizard

Customer Support

Frequently Asked Questions

Manage My Account

How Do I Throw Away? Tool

Billing Tool

How Can We Help?

Send your requests, questions or concerns to us by filling out this online form.

1

2

3

Are you currently an American Disposal Services customer? * Required
- Yes
- No
Identify what type of customer you are: * Required
- Residential
- Commercial
- Roll Off
Residential Subscriber Options * Required
- Are you an individual subscriber?
- Are you a HOA property manager or a resident living in an HOA Community?
How can we help:
Choose Type of Issue: * Required
- Request Service
- Report an Issue
- Cancellation of Service
Choose type of Issue: * Required
- Request Service
- Report an Issue
- Compactor Repair
- Cancellation of Service
Request Service Options: * Required
- Bulk/Special Pick Up
- Roll-Off Dumpster
- Extra Equipment Delivery
- Other
Request Service Options: * Required
- Extra Pick Up
- Equipment Maintenance
- Equipment Repair/Replacement
- Extra Equipment Delivery
- Roll-Off Dumpster
- Other
Request Service Options: * Required
- PULL+RETURN – We switch out your container with a new one
- PULL+RELOCATE – We relocate your dumpster to a new location
- PULL+TERMINATE – We remove your container from the site and terminate your account
- Request an additional dumpster on your site
- Request a new dumpster for a new site
Report Issues: * Required
- Missed Pick Up
- Missing Equipment (Your cart or bin is missing? Please report your missing equipment ASAP.)
- Damaged Equipment (Do you have a broken cart, bin or damaged dumpster in need of repair? Contact us to have it repaired.)
- Billing related issues
- Website issues
- Other
Report Issues: * Required
- Missed Pick Up
- Missing Equipment (Your cart or bin is missing? Please report your missing equipment ASAP.)
- Damaged Equipment (Do you have a broken cart, bin or damaged dumpster in need of repair? Contact us to have it repaired.)
- Billing related issues
- Website issues
- Other
Report Issues: * Required
- Billing related issues
- Website issue
- Other
(Oversized items like sofas, TVs or mattresses require a special, scheduled pick up for removal from your curb.)
Extra Pickup Options
- Trash
- Recycling
Roll-Off Dumpster Options:
- 20 yd
- 30 yd
Missed Pickup Options:
(Mistakes do happen. If we’ve forgotten to pick up your waste or recycling, please report your missed pick up ASAP.)
- My trash pick up was missed
- My recycling pick up was missed
- My yard waste pick up was missed
- My bulk/special item collection was missed
If other, please describe * Required
Compactor Repair
Choose your service: * Required
- Trash Service
- Recycling Service
Who is the owner of the compactor? * Required
- Customer Owned
- Rented
(I authorize American Disposal Services, Inc. to charge my account time plus materials for repair of customer-owned equipment.)
Choose the type of your compactor: * Required
- VIP (vertical) Compactor
- Apartment-style Compactor
- Self-contained Compactor
- Stationary Compactor
New Site Address:
Address * Required
Street Address City State Zip Code
Lot Number
Container Number
PO Number
Individual Subscriber Contact Information
Individual Subscriber Name * Required
First Last
Account No. or Community Name <em>(if known)</em>
Contact Information
Company Name
Person of Contact * Required
Account No.
Account No. or Community Name <em>(if known)</em>

Location Address
Address * Required
Street Address Address Line 2 City State Zip Code
Email * Required
Enter Email Confirm Email
Phone Number * Required

Preferred Contact * Required
- Email
- Phone
Leave us a comment
Describe problem in detail, please * Required
By clicking the submit button, I am providing American Disposal Services, Inc. with the above email and/or telephone number and hereby expressly agree that I am authorizing the communication by phone, and/or email of service alerts, holiday schedule reminders, promotions, and other communications. We will not share your information with any third party outside of our organization. 
Email
This field is for validation purposes and should be left unchanged.

PODUCTS & SERVICES

Residential Services
Commercial Services
Roll-Off Services
Compactor Services
Yard Waste
Bulk Waste
Event Waste Solutions
Commercial Cleaning and Waste Solutions
LEED Reporting

Sign up for Service

Residential – Sign Up
Commercial – Request a Quote
Reserve a Dumpster
Compactor – Request a Quote

CUSTOMER SUPPORT

Email: customerservice6501@wasteconnections.com

(678) 720-0500 (678) 720-0500 (678) 720-0500

Pay My Bill

FAQ

COMMERCIAL SUPPORT

Email: gacommercial@wasteconnections.com

Phone:
(678)720-0500 Ext.2

Hours of Operation & Holiday Schedule

Business Hours:
Mon-Fri 8:00am – 4:30pm local time

Holiday Schedule

Our Company

About Us
Service Areas
Careers
Events
Media
Blog

©2021 American Disposal Services Incorporated | All Rights Reserved | Privacy Policy | Terms of Use
Branding & Web Development by TriVision

Search

Products &
Services
Our
Company
Community
Impact
- Charitable Giving
Help &
Support
Pay My BIll
My Account
Residential
Collection Calendar &
Waste Wizard