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How Can We Help?
Send your
requests
, questions or
concerns to us
by filling out this online form
.
1
2
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Are you currently an American Disposal Services customer?
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Required
Yes
No
Identify what type of customer you are:
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Required
Residential
Commercial
Roll Off
Residential Subscriber Options
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Required
Are you an individual subscriber?
Are you a HOA property manager or a resident living in an HOA Community?
How can we help:
Choose Type of Issue:
*
Required
Request Service
Report an Issue
Cancellation of Service
Choose type of Issue:
*
Required
Request Service
Report an Issue
Compactor Repair
Cancellation of Service
Request Service Options:
*
Required
Bulk/Special Pick Up
Roll-Off Dumpster
Extra Equipment Delivery
Other
Request Service Options:
*
Required
Extra Pick Up
Equipment Maintenance
Equipment Repair/Replacement
Extra Equipment Delivery
Roll-Off Dumpster
Other
Request Service Options:
*
Required
PULL+RETURN - We switch out your container with a new one
PULL+RELOCATE - We relocate your dumpster to a new location
PULL+TERMINATE - We remove your container from the site and terminate your account
Request an additional dumpster on your site
Request a new dumpster for a new site
Report Issues:
*
Required
Missed Pick Up
Missing Equipment
(Your cart or bin is missing? Please report your missing equipment ASAP.)
Damaged Equipment
(Do you have a broken cart, bin or damaged dumpster in need of repair? Contact us to have it repaired.)
Billing related issues
Website issues
Other
Report Issues:
*
Required
Missed Pick Up
Missing Equipment
(Your cart or bin is missing? Please report your missing equipment ASAP.)
Damaged Equipment
(Do you have a broken cart, bin or damaged dumpster in need of repair? Contact us to have it repaired.)
Billing related issues
Website issues
Other
Report Issues:
*
Required
Billing related issues
Website issue
Other
(Oversized items like sofas, TVs or mattresses require a special, scheduled pick up for removal from your curb.)
Extra Pickup Options
Trash
Recycling
Roll-Off Dumpster Options:
20 yd
30 yd
Missed Pickup Options:
(Mistakes do happen. If we've forgotten to pick up your waste or recycling, please report your missed pick up ASAP.)
My trash pick up was missed
My recycling pick up was missed
My yard waste pick up was missed
My bulk/special item collection was missed
If other, please describe
*
Required
Compactor Repair
Choose your service:
*
Required
Trash Service
Recycling Service
Who is the owner of the compactor?
*
Required
Customer Owned
Rented
(I authorize American Disposal Services, Inc. to charge my account time plus materials for repair of customer-owned equipment.)
Choose the type of your compactor:
*
Required
VIP (vertical) Compactor
Apartment-style Compactor
Self-contained Compactor
Stationary Compactor
New Site Address:
Address
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Required
Street Address
City
State*
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Lot Number
Container Number
PO Number
Individual Subscriber Contact Information
Individual Subscriber Name
*
Required
First
Last
Account No. or Community Name <em>(if known)</em>
Contact Information
Company Name
Person of Contact
*
Required
Account No.
Account No. or Community Name <em>(if known)</em>
Location Address
Address
*
Required
Street Address
Address Line 2
City
State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Email
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Phone Number
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Preferred Contact
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Email
Phone
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Products &
Services
Residential Services
Commercial Services
Roll-Off Service
Compactor
Yard Waste
Bulk Waste
Event Waste Solutions
LEED Reporting
Our
Company
About Us
Resource Library
Service Area
Careers
Contact Us
Community
Impact
Charitable Giving
Help &
Support
Customer Support
FAQ
Manage My Account
Pay My BIll
My Account
Residential
Collection Calendar &
Waste Wizard
